Convenient location, just a stone's throw away from the town and surrounded by stunning mountains for four nights. 🏔️.

Excellent service, incredibly beautiful and comfortable hotel.

Climate control and coffee in the room and the extremely comfy bed. Continental breakfast, with yogurt and fruit.

The place was wonderful, with its incredibly welcoming staff at the receptionist. The restaurant was exceptional for dinner, I tried hot dishes. The location was great and beautiful, for example, Kiwi and Birdlife Park was just a pleasant stroll away from the hotel. Shopping centres and specialty shops were right next door.

Our rooms were very clean and had a beautiful balcony with amazing views, plus AC, and the hotel's location was excellent, close to Skycity Queenstown Casino.

Good location, easy walking distance to town centre and lake but not too central as to be noisy. Large room with good facilities and lake view. Professional and courteous staff, would gladly book this hotel again for business or holiday and have no concerns in recommending it based on my experience.

Lovely hotel, nice surroundings and style

No access direct to lake or to outside. More a winter place to stay than summer temperature in restaurant was too hot

Enjoy complimentary breakfast with stunning views, conveniently located near a landscaped park, alongside a fantastic restaurant and various shops.

The breakfast offered a variety of options, including yogurt and fruit. the room was newly renovated, with a safe and stunning views of the lake. - the hotel is conveniently located near the airport and within easy access to popular New Zealand destinations, as well as California.

Friendly staff. Great value at the price (off season). Good food and bar. Great breakfast. Valet parking. Great views

Not much. Steep hill out from lakeside but not far.

the design was what made me decide on the hotel initially. the staff were very friendly and helpful. food and wine was excellent.

did not know about the steep walk to the hotel. it was okay for now but should be stated clearly for those who dont want the steepness.

Great location with convenient nearby parking located in a pleasant area.

Very friendly and helpful staff. Large homely rooms with comfortable bed and spacious bathroom.Easy access from car to room and position of ski locker well thought out. Fantastic position near the town centre and within easy reach of the lakeside.Well kitted out kitchen. Excellent coffee.

The smell of the gas from the imitation log fire in the main foyer. The lighting in the bathroom was too harsh and not direct enough to assist with makeup.Shampoo not good quality and very difficult to get out of bottle due to its design

Large spacious tidy room with kitchen facility. Feather duvet.

No stoarge or shelving in bathroom. Bed uneven, dipped. Only on check in being told we had to pay for parking. Prepaying for the room in advance, only to find that the total was also included in our account at check out. The surcharge for credit card payment.

The hotel is conveniently situated near the glacier lake, shops, restaurants, and the waterfront. the room I stayed in was impeccably clean and had a lovely lakeside view. - I appreciated having a separate bedroom and a pillow menu. - the whole experience was fantastic.

Nice room, great views, friendly service